Welcome to our FAQ page, where we address common queries about our company and services. Please keep in mind that, due to the dynamic nature of our industry, some answers may change over time. We encourage you to use this as a general reference and reach out to us directly for the most up-to-date and accurate information.

General Questions:

1. What does Galaxy Enterprises do?
   Galaxy Enterprises is a Saudi registered company providing comprehensive material and service solutions to various industries, including oil & gas, power, marine, manufacturing, and more.
2. Where is Galaxy Enterprises located?
   Our headquarters is in Al Khobar, Saudi Arabia, and we have a nationwide presence with associates across the kingdom.
3. How long has Galaxy Enterprises been in operation?
   We have been serving the market as a leading material and service provider for over a decade, with a successful track record.
4. What industries does Galaxy Enterprises serve?
   We serve a diverse range of industries, including oil & gas, power, marine, and manufacturing.
5. Are you a registered and certified company?
   Yes, we are a registered company with various certifications and approvals, including commercial registration, VAT, and chamber of commerce certificates.
6. What is your company’s mission and vision?
   Galaxy Enterprises is dedicated to providing unified solutions and specialized MEP services to our clients while maintaining a “Customer-First” approach to ensure customer satisfaction.
7. How can I contact Galaxy Enterprises for inquiries?
   You can contact us at +966-13-8085982 or via email that mentioned here.
8. Do you have any international presence?
   Our primary presence is in Saudi Arabia, but we are open to international collaborations and partnerships.

Services and Solutions:

9. What are the core services provided by Galaxy Enterprises?
   We offer a wide range of services, including Logistic Solutions and Freight, Customs Clearance and Dangerous Goods, Warehousing Solutions, filtration solutions, preventive maintenance, ultrasonic instrumentation, fiberglass structural products, solar & LED lighting, valve MRO, commercial & specialty lubricants, specialty & industrial chemicals, instrumentation & controls, mechanical services, electrical services, and more.
10. Can you explain more about your Filtration Solutions?
    Our filtration solutions include high-quality replacement filters and systems, collaborating with ISO 9001:2015 certified facilities. We offer products like vacuum dehydrators, oil purification systems, and transformer oil filtration systems.
11. What preventive maintenance services do you offer?
    We provide comprehensive preventive maintenance solutions, partnering with global experts in ultrasound, thermography, vibration analysis, and non-destructive testing to safeguard machinery against failures.
12. Tell us about your Ultrasonic Instrumentation solutions.
    Our advanced ultrasonic instrument can perform on-board spectral analysis, record sounds, measure temperature, and more. It’s non-invasive and useful for various applications.
13. What are the benefits of your Fiberglass Structural Products?
    We offer molded and pultruded fiberglass grating systems, access platforms, handrails, and more, ideal for a range of applications, with approval from ARAMCO.
14. Can you explain the Solar & LED Lighting solutions you provide?
    Our energy-efficient LED lighting fixtures and solar energy systems have been approved by ARAMCO and used in various projects, including solar plants and street lighting.
15. What is Valve MRO, and what technologies do you use?
    We provide maintenance, repair, and overhaul of valves, along with innovative surface treatment technologies for corrosion and abrasion control.
16. Tell us more about your Commercial & Specialty Lubricants.
    We offer specialized lubricants suitable for various applications, including fire-resistant fluids, metalworking, heat transfer, and more.
17. What types of Specialty & Industrial Chemicals do you offer?
    Our chemicals cater to diverse industries, including oilfields, power plants, water treatment, personal care, and food and beverages.
18. What services fall under your Instrumentation & Controls Division?
    Our instrumentation and controls division offers services for industrial automation, motor control, gas detection systems, and more.
19. What services are provided by your Mechanical Division?
    The mechanical division handles valve repair, heat exchanger cleaning, plant modification, storage tank construction, and much more.
20. Explain your Electrical Division’s services.
    Our electrical division manages electrical systems, including cable installations, power transformers, emergency power solutions, and more.
21. Can you provide references for past projects?
    Yes, we have a history of successful projects, including work for Saudi Electricity Co., ARAMCO, Riyadh Metro, and others.